An Updated List Of The Best Healthcare Virtual Assistant Companies (2025)
Feb 17, 2025 • 4 min read
As your business focuses on expanding patient care, integrating new technologies, and achieving consistent growth, picking the right virtual healthcare assistant is one of the most critical choices you can make, and help you free up valuable time and up to 70% of the administrative budget you might spend on a full-time employee, freeing up cash from staffing costs for operation and overhead. Entrepreneur calls it “the best and most convenient way to delegate administrative duties.”.
Picking the wrong company, however, could end up being as cumbersome as training house staff from scratch, or even having to do the work yourself. You don’t want to lose out on potential growth that comes from working with the best virtual assistant services.
Picking the right virtual assistant is important to your scalability.
Below is the 2025 comparative list of the most popular VA assistant companies. They offer the best expertise, can easily adapt to the wide list of needs within your facility or clinic, are constantly available, and will be able to match your increasing scale. Their focus on administration and the routine tasks within your facility improves overall customer service and guarantees patient satisfaction.
Digiworks, with its focus on rigorous screening, flexibility, cost effective solutions, and a seamless onboarding process, ranks as the best medical assistant company to help you achieve your business goals. You can find more information here.
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Criteria
This list picks the most popular virtual assistant companies and critiques them on the features that would be most important to a medium-sized business or startup. It singles out attributes that enable them to manage a changing workload successfully, and ensures that they make the most out of technology to save you time and expense.
Scalability and Adaptability
The No. 1 concern for any business looking at outsourcing is that the outside party might not be able to adapt to existing work standards of an existing office staff. The company needs a system that allows for easy onboarding, fluid movement between different types of work, and the ability to match a business at all points of its scaling. This is no different when picking virtual assistant services.
Availability
As per the article “Top 10 Benefits of Hiring Virtual Assistants in Healthcare” by HR Future, virtual assistants being available 24/7 provides increased convenience and accessibility for patients. It’s important to ensure that the virtual assistant company you choose provides this feature.
Value For Money
It’s a given that having a virtual assistant will save you money, and every VA company will tell you the big amount that you’ll save with them. The important thing for a business to consider is what the money you are spending is being used for; otherwise, you might have to redistribute your budget to compensate for lacking features or services that don’t suit your business.
1. DigiWorks
Digiworks is an AI-driven hiring company focused on safety that facilitates your remote employees with a variety of tools and features like development, tracking and training. Importantly, Digiworks focuses on allowing your business to scale, and can move quickly between a wide range of requirements, from fulfilling administrative tasks to appointment scheduling, and screening patient calls and patient inquiries all at an affordable cost. They offer a one-week free trial.
PROS
A larger talent pool from South Africa to Mexico allows for 24/7 availability and a wide range of healthcare virtual assistance. AI matching tool and easy-to-use platform increase the efficiency of usage and adaptability, aiding scalability. Constant vetting for the most skilled professionals, focus on cultural sensitivity and a rapid onboarding through the platform offer best overall value for money, ensuring good workflow and patient satisfaction.
2. Ginger Desk
Ginger Desk is a North America-only company focusing on a more personal and intimate approach, offering a positive patient experience. They have an efficiency-driven pricing model, which is the cheapest option on this list and suited for individual practitioners looking for virtual assistance services related to administrative tasks, from handling medical records, insurance verification and patient follow-ups. They also offer a custom formula that ensures they take time to meet your specific requirements.
PROS
An affordable pricing model with proficient and dedicated VAs.
CONS
Doesn’t offer 24/7 availability, even in North America. Provides medical assistant services for individual practitioners, and without AI might take time to adapt to changing needs and scalability.
3. Wing Assistant
Wing Assistant offers dedicated healthcare VAs, trained in managing electronic health records, remote patient monitoring and medical scribing, and provides efficient onboarding with its own app (“Wing Workspace”) that manages training, workflow and tasks. They are one of the best-in-class virtual assistant companies worldwide, offering a well-structured workflow and exceptional services that can manage your business needs proficiently.
PROS
Best in class. Offers 24/7 availability (though not as a standard).
CONS
Most expensive hourly rates for extra services and features. Slightly less efficient structure with human-only platform, and suited for healthcare professionals not focused on scalability.
4. Med VA
As a dedicated healthcare virtual assistant company, Medva have extensive experience in medical administrative tasks. They offer full-time, part-time, bilingual and secured facility VAs at competitive rates and a PULSE client portal to allow for efficient usage.
PROS
Tier-based pricing model and experience in the medical field make Medva a good value-for-money company.
CONS
Can only offer a maximum of 40 – hour weekly assistance. Although being a medical VA only company offers experience, a general VA company could be more proficient in processes. Human – only assistance hinders efficiency.
5. VA Care
VA.CARE is also a medical-only virtual assistant company, and focuses its services on niche services, from scribes, to general VA admin assistants for tasks like social media management to appointment scheduling, to specialised healthcare virtual assistants in optometry, psychiatry, dental practices and for veterinarians. They also have a dedicated service for PearlVision, an eye care brand. Unlike the other companies in this list, they offer fixed flat rates; Lite, Essential, and Essential Plus, which each come with a fixed list of provided services. They’re best for niche facilities.
PROS
Niche service provision is useful for specialised facilities, though these services can only be accessed by purchasing Essential Plus. Other plans only include administrative tasks like email management, scheduling appointments and back office tasks.
CONS
Does not offer 24/7 services. The fixed list pricing model is not adaptable, and at the high end is expensive for services you can get at a cheaper rate.
Ready to build your remote team?
Use the DigiWorks platform to hire, manage, and pay remote talent from all over the world.
Final Words
Healthcare providers should utilize virtual assistance and the ever increasing abilities of technology to ensure business growth. Long hours and dedication have allowed you to create a medical practice that’s helpful to society, and you should pick the right option to not only help manage your consistency, but enable you to succeed. Each of the above companies offer proficient and sound service for specific needs, but Digiworks offers the best framework and utilises the leading edge of technology to keep up with you as you manage challenges and become more accomplished. Visit our site and give us some information about what you’re looking for, and we’ll show you why Digiworks is the best option to lead your healthcare practice forward.
Ready to build your remote team?
Use the DigiWorks platform to hire, manage, and pay remote talent from all over the world.
Conclusion
Remote workers are an important part of a growing number of businesses. They help employees work faster, improve customer experience, and save money. If you’re not sure where to start when it comes to hiring one, DigiWorks is an amazing solution. The DigiWorks team will connect you with a global talent pool so you can find someone who is a great fit for you and your business!
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About DigiWorks
DigiWorks is an easy-to-use platform that helps small businesses and start-ups hire amazing remote talent from around the world. DigiWorks offers a way for you to hire, manage, and pay people from all countries. If you find an amazing virtual assistant from the Philippines, a content writer from Nigeria, or an operations manager from South Africa – manage and pay your entire team from one platform with no hassle.