Business owners managing a small business’s marketing, accounts, human resources, business operations, and other administrative tasks by themselves minimize productivity. Luckily, you can rely on DigiWorks’ qualified small business virtual assistants to handle time-consuming duties like calendar management, content writing, customer service, bookkeeping, social media management, content creation, inbox management, phone calls, and a wide range of other routine tasks.
Our VAs easily integrate with your systems and tools, giving you more time to plan and develop. We also offer complete transparency, stringent QA procedures, and committed management. Overhead costs also go down because our employees are offshore remote workers. A virtual assistant for small businesses is the solution if running a small business requires you to do EVERYTHING on a daily basis.
Logan Phillips (Head of Operations)
Marketplace
Start Up
Megan Fraser (Founder)
Local Service
SME
Canada
Holly McKee (Founder)
Local Service
SME
New Zealand
DigiWorks has now become one of the foremost platforms for effective assistant recruitment, which shows our commitment to becoming the ultimate outsourcing company in the world. For virtual assistant services and scalable solutions, our business owners and business leaders rely on us.
Bid farewell to searching through innumerable profiles and unconfirmed freelancers on generic platforms. We streamline the offshore staffing process and guarantee that business owners are paired with the best personal assistant for the particular requirements of your practice.
Since every company is unique, we take the time to learn about your objectives and resource needs through a one-on-one call. We then offer guidance and recommendations on how to maximize the performance of your offshore team.
The recruitment team at DigiWorks sources and chooses a shortlist of the best-qualified applicants with the appropriate range of skills based on your requirements. After that, the candidate must pass several standardized aptitude tests, including logic and English, as well as a technical assessment of their computer and internet connection.
We value your precious time, so we won't schedule a video call for an interview until we have vetted and selected the best applicants. We only charge you after agents begin working and for the tracked hours they put in. Our entire hiring process is completely free and comes with no obligations.
To guarantee an understanding of Western communication styles, including those of nations such as Australia, the US, Canada, and the UK, we offer a full-day training session.
DigiWorks will keep track of your hours and send you timesheet summaries every two weeks for your records. Only the hours that agents have logged to work are charged to you.
No invoice chaos. Every month, we send you a single, clear invoice for the total amount of time worked after keeping track of every minute worked and adding up all the timesheet hours. Just the total, with no jargon or hidden costs. Pay quickly, forget quickly - We know you've got better things to do than dissect invoices!
From busy professionals to growing families, our Virtual Assistants help streamline business tasks, providing reliable support at a fraction of the cost of hiring locally.
Yes, weβre on your side, so even though it’s highly unlikely due to our rigorous screening process, we are happy to replace any assistants who don’t meet your standards with more qualified applicants until you have someone who does.
Your concern is completely valid! Assistants must pass background checks and sign nondisclosure agreements (NDAs) to ensure unwavering data privacy. They can only access systems via secure VPN connections protected by strict access controls.
Yes, we regularly offer continuing education on new productivity tools, small business software, and techniques to ensure that our assistants are using the most up-to-date best practices specific to each client’s industry.
In order to save you money, our talent acquisition team checks in with candidates and uses technology to make sure your staff members arrive at work on time and leave when you want them to. DigiWorks selects the ideal applicant for your company by screening and interviewing candidates in accordance with your specifications. Once an employee has been hired, you work with them to establish KPIs.
Yes, we can assist you in hiring part-timers for your firm or particular projects. We work no fewer than 20 hours a week.
For sure! Your ideal working hours for your company will be communicated to candidates. Filipino workers are adaptable and can work the hours your company needs. We can definitely assign staff to work overnight as night shifts are a common working schedule in the Philippines because so many US clients use the country for back-office functions.
We take care of it for you. If an employee has failed to meet your standards, we will either help you manage their performance or fire and replace them.
You donβt have to! We take care of payroll as part of our service.
Absolutely! Our employees all work from home, but if you have sensitive information, we can set security measures in effect to preserve safety and privacy. We obtain copies of employees’ driver’s licenses, passports, and other identifying documents so that, in the event of an incident, we have the legal right to hold them accountable for any harm done to your companyβeven though this has never happened to us before. Depending on your preference, we may ask for an NDA prior to onboarding. We have obtained ISO 27001 certification and are completely compliant.
We help with bookkeeping and other financial tasks, reporting, document drafting, calendar and email management, event planning, competitor analysis, inventory tracking, and content production, among other small essential tasks.
Before matching with clients, we confirm practical experience with all relevant platforms (QuickBooks, Xero, Trello, Asana, Slack, Dropbox, G Suite, MailChimp, HubSpot, and important social networks).
Great question! To ensure prompt, high-quality support for each client, we provide clear insight into activities through recordings and screenshots, track the performance of every assistant, and offer assistance when required.
While outsourcing has been a proven business strategy for decades, the post-pandemic landscape has dramatically shifted perceptions. Companies worldwide are realizing that maintaining large local teams is no longer essentialβor cost-effective. At DigiWorks, we specialize in using strategic outsourcing to help companies like yours increase productivity and user engagement while unlocking significant operational savings.
The Philippines is the global leader in remote talent, offering (1) highly educated professionals with strong English fluency, (2) dedicated work ethic aligned with Western business culture, and (3) world-class remote infrastructure perfected over 20+ years.
We’ve helped everyone from nimble startups to ASX/NASDAQ-listed giants build high-performing remote teams in weeks. Whether you need a full-time, dedicated assistant or support with the completion of tasks on an as-needed basis, our proven matching process finds the ideal talent for your specific needs.
At DigiWorks, we offer completely customizable, cost-effective solutions to match your exact business requirements. So you get to choose from the following:
We prioritize candidates with strong English skills, a dedicated work ethic, university degrees, and a professional yet approachable attitude. Each assistant works from a distraction-free home office equipped with powerful computers and cloud-based tools for seamless collaboration.
Our VAs handle nearly any business task. Key strengths include (1) time management (range of tasks to be completed efficiently with clear communication); (2) technical proficiency (they are pre-vetted on your essential tools before hiring); (3) versatile skills (from calendar/inbox management to more complex tasks), (4) data & web expertise (spreadsheet creation, website updates, product listing optimization), and (5) customer communication (professional, timely responses that promises exceptional client satisfaction).
Outsourcing to the Philippines offers unique benefits that go beyond typical cost savings. Filipino professionals thrive in virtual assistant rolesβthey value the opportunity to work from home, skip exhausting commutes, and maintain stable daytime schedules that align with local work preferences. At DigiWorks, we see firsthand how this setup leads to exceptionally high job satisfaction among our assistants, which translates to reliable, long-term support for your business at a fraction of local employment costs.
But the greatest value often goes unnoticed: reclaiming your mental bandwidth. You can escape the daily grind that suppresses creativity by assigning simple and professional tasks to a competent assistant. All of a sudden, you’ll be able to concentrate on your larger business goals. In the end, you thus get more than just high-quality virtual assistant services; you also get a productivity partner and the room to think like the business leader your company needs.
At DigiWorks, we’ve perfected a streamlined hiring process that typically takes just two weeks from start to finish. Here’s what that includes: Targeted job postings to attract the right candidates, rigorous screening to assess skills and cultural fit, in-depth interviews to evaluate both technical and soft skills, and careful matching to ensure the perfect fit for your team.
Our process ensures you only see top-tier candidates perfectly matched to your business specifications. While the candidate volume is greater, we’ve perfected methods to efficiently identify the potential candidates who will truly excel in your organization. You thus get all the benefits of a vast talent pool without the administrative burden.
Thousands of virtual assistants globally go through DigiWorks’ skills based assessments. Our AI powered matching tool will then match candidates on factors to eliminate hiring bias.
With our platform, you can easily review, choose and interview the best virtual assistants based on your needs. Work remotely with your selected candidate. Choose your new team member based on skills!
Navigating international payments, hr, and legal aspects for global remote teams is difficult. Our platform allows you to pay a subscription payment per talent and is built to ensure things follow the rules and you can work with your remote team safely.
Empower your virtual assistant teams with training, employee engagement, performance, development tools, and tracking features to fuel positive culture globally.
Talent on our platform have worked at companies like
Our virtual assistants for small businesses take care of time-consuming core activities, including marketing, bookkeeping, human resources, and operations duties, such as creating documents, scheduling content, and creating invoices. We adapt support to your workflows so you can network and develop. We also simplify and lower the cost of outsourced support by providing offshore teams with comprehensive oversight and visibility into their work.
While making sure that strict adherence to fiscal compliance standards is maintained, we classify expenses, reconcile bank and credit accounts, process payables and receivables, and produce financial statements for SMB cash flow clarity.
In addition to managing hiring, onboarding, and offboarding, our HR virtual assistants draft company handbooks that address diversity policies, evaluation procedures, compensation, and codes of conduct.
For small and medium businesses without large marketing budgets, we manage your social media accounts by handling social media marketing, tracking engagement, replying to customer inquiries, and evaluating metrics to encourage platform and business growth.
Using Outlook, GSuite, or other calendaring software, our personal assistants precisely handle everyday tasks and admin work services such as scheduling meetings, appointments, and deadlines across time zones while facilitating timely stakeholder communication through email correspondence.
We skillfully handle supplier relationships, purchasing, and warehouse operations to improve small business supply chain operations, from price/margin optimization to purchase order processing and stock level reconciliation.
Strategic visioning, vendor selection, promotion, on-site staffing, attendee communication, and post-event analysis for ROI maximization are all handled by our talented virtual event planners.
Our administrative assistants create, draft, and edit a broad range of business documents, including branded templates, emails and presentations addressed to employees and customers, research reports, how-to manuals, and carefully customized website content.
To give you a competitive edge, we carefully examine competing companies’ product offerings and pricing, marketing messaging, customer satisfaction feedback, web traffic, social proof validity, and reputational standing.
Not sure about how to hire from emerging countries or what to expect? Join our platform and find out.
No Contractual Lock-in.
Access to Specialized Skills with No Setup Cost.
Virtual Assistant Services Around the Clock.
Agents Trained in HIPAA Compliance and Data Sensitivity.
You are Free to Switch Your Staff if Necessary.
Pay An Hourly Rate that Covers All Costs, Including Computer and Internet.
Hear From Our Customers
More flexibility and freedom for small businesses and teams
Regardless whether you need help with accounting, Airbnb management, or social media management, we have the right solution for you. Explore our virtual assistant directory below to find the most suitable service for you.
Use the DigiWorks platform to hire, manage, and pay remote talent from all over the world.
Have questions about pricing, plans, or our services? Fill out the form and we will be in touch shortly.